ECOMMERCE MANAGER
The e-commerce manager must have expert analytical and organizational skills. He or she must also be skillful in following tasks:
- Expert communication skills, both verbal as well as written
- Creative with a strategic mind set
- Flexible to changing conditions and possessing high level of integrity
- Professional attitude with clients as well as colleagues
- Expert knowledge of various business principles such as marketing strategy, financial analysis, and supply chain oversight
- Expert understanding of different technological components of online commerce
- Knowledge of database creation and management
- Knowledge of search engine optimization tactics, data mining, and security issues
The main job responsibility of an e-commerce manager is supervising and managing the entire e-commerce department. Along with this, he or she also carries out various other job duties as follows:
- Identifying and evaluating new marketing opportunities to increase the website traffic and online production
- Determining the website format and interacting with the web developers to design or make changes accordingly
- Undertaking a research to understand the demographic targets, search engine traffic, media buying, etc.
- Financial planning and preparing of budgets
- Supervising the e-commerce department and allocating task to the staff
- Managing ecom digital stylists and sales
- Undertake interviewing processes and recruit the e-commerce analysts, marketing executives, etc.
- Providing necessary training to the newly joined recruits and allocate work to them
- Demonstrating project strategies and plans to the higher members of team and company
- Work with external partners, freelancers, and agencies to develop new techniques, programs, software’s constantly needed to implement and run a successful luxury website
- Always being proactive of technology industry needs and trends and presenting them to stakeholders
QUALIFICATIONS:
- 5+ years’ experience in luxury, or related field of E-COMMERCE, Technology, or Digital
- BA or MBA
- Microsoft Office Suites
- Experience BIG COMMERCE, MAGENTO, SHOPIFY, or NETSUITE platforms
- SEO
- Photoshop
- HTML5
- Creative and technical knowledge of Homepage, PDP pages, product loads updates, email marketing platforms
- Ability to work in a highly fast paced environment
- Excellent communication and organizational skills
- Experience with strategic planning, financial analysis, and project management
- Ability to develop and manage cross-functional relationships across a team at all levels in the organization
- Excellent problem solving skills
- Willingness to take initiative, work autonomously, and tackle complex situation
- Interest in fashion and luxury e-Commerce, prior experience in fashion a plus