SALES ASSISTANT / E-COMMERCE MANAGER

This role's main objective is to contribute support to the wholesale team to achieve sales targets. This role is accountable for the clerical and administrative tasks within wholesale and online departments. In addition, you will act a liaison between wholesale and other supporting internal departments, including but not limited to customer service, showroom support, production and sample department.

Operations

• Liaison between customer service and wholesale daily to ensure clients logistic and operational needs are being met 
• Assist customer service with PO inquires, discrepancies, RA, deliveries, repairs 
• Manage shipping for the department by run and recap weekly delivery reports and schedules
• Provide NRF color code and copy (care/ content) information as accounts request
• Enter and process orders with Accounting department.
• Create weekly stock reports and Inventory count
• Maintain invoice log for co-op, chargebacks and RTVs 
• Monitor and support e-commerce accounts as it relates to proper pricing, copy information, brand presentation, and image requirements for accurate and appropriate brand representation 
• Assist with PR requests

Sample management 

• Coordinate with our international sample room to borrow samples for sales, clients shoots and training events 
• Responsible for receiving and distributing samples to/from PR and accounts
• Input and track all samples orders for  timely delivery to/from client 
• Log all request and shipping/delivery invoices

E-Com

• Manage on-line sales
• Communicate with customers online via chat app
• Inventory management
• Shipping online orders 

Market week/Seasonal sales

• Market week preparation including scheduling appointment, uploading calendar into colors, runway show seating, aiding in report preparation, agenda preparation and line sheet preparation 
• Enter/ check clients' orders during sales campaign and send client order confirmations once finalized

Qualifications:

• Must have Bachelor’s degree 
• 2 – 4 years of relevant work experience 
• Proficient with Microsoft office software and sales and inventory management software 
• Must have excellent communication skills with the ability to establish cross-functional relationships
• Organized and detail oriented
• Strong interest in the fashion industry