Blended Sales Associate - Aventura Mall
Essential Duties and Responsibilities:
- Model behavior that reflects the company’s core values
- Demonstrate a high degree of maturity and integrity
- Contribute to a positive atmosphere that is fun, professional, productive and team oriented
- Demonstrate strong use of selling skills
- Ensure a high level of customer service through extensive product knowledge and product ownership
- Emulate the brand aesthetic and embody a strong sense of fashion and an enthusiastic attitude
- Contribute to maintaining all brand and operating standards to support brand consistency
- Assist in maintaining store presentation standards
- Perform store opening and closing procedures including counting register funds, completing bank deposits, opening and closing the registers and securing the facility
- Ensure all sales and operational policies and procedures are maintained
- Adhere to all policies and procedures with a focus on loss prevention and operational excellence
- Achievement of personal sales and metric goals
- Build and maintain new and existing customer relationships
- Maintain a solid, organized client book which furthers your customer relationships and generates consistent, proactive sales volume
Qualifications:
- 2-4 yrs. experience in a high volume, customer-driven retail environment
- Strong personal selling and customer relations experience
- Availability and flexibility to work days, nights, weekends, holidays, store openings and closings, to meet the needs of the business
- Effective oral and written communication skills, able to build relationships
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and holidays
- Ability to handle multiple projects/tasks at a time and meet deadlines
- History of willingly assisting others and acting as a team player
- Ability maintain order and manage sudden influxes of customers
Knowledge and Skills:
- Ability to multi-task across shifting priorities, at times driven by external elements that may be difficult to control
- General knowledge of customer service or retail operations.
- Computer experience in Word, Excel and knowledge of a corporate email system
- Outstanding communications skills, written and verbal
- Strong interpersonal skills, building relationships with customers
- Strong organizational and project management skills
Essential Physical Requirements/Working Environment:
- Ability to use a computer for long periods of time
- Must be able to sit or stand for extended periods of time
- Ability to handle documents and files
- Ability to work well with others
- Must be able to work under short-term deadlines and work under stress
- Must be able to occasionally lift up to 40 pounds
- Good physical mobility required to move about the store (including climbing, lifting, bending, kneeling, etc.)
- Must be able to work holidays, nights and weekends, as required
- Must be open to travel occasionally, as required
- Audio and visual acuity is required