Account Service Coordinator

• Enter and maintain orders for sales team as needed
• Review ATS and minimize over-solds, work with production and sales team to resolve oversold when possible
• Proactive and foresee any possible past cancels due to issues such as port delays and credit issues
• Run reports daily and ensure accuracy of orders, inventory, and work with sales team in maintaining accuracy of on order
• Review the ATS report and work with the team on maintaining accuracy of report
• Work closely with routing and allocations team
• Manage and prepare recaps for external business reports
• Work with the AR team on releasing orders in a timely manner
• Keep constant communication with AR on any chargeback related issues and provide documentation needed to confirm or fight chargebacks
• Create and maintain price adjustments, markdowns and credits for review to sign off.
• Load and maintain data in Walmart partners portal (Retail Link)
• Special Projects

Skills:

• Proficiency in Microsoft Office required.
• Strong understanding of Microsoft Excel.
• Candidate must have an innate sense of urgency towards customer responsiveness.
• Ability to work independently. Sets appropriate priorities to meet agreed deadlines.
• Handles multiple projects simultaneously. Self-motivated.
• Work is accurate, timely and complete.
• Takes independent action to resolve problems/projects.
• Communicates effectively with sales manager, internal and external