CREDIT CONTROL ASSOCIATE, REMOTE - Temporary

Start Date: 09/01/2021

Estimated End Date: 02/01/2022
Hours Per Week: 40.00
Hours Per Day: 8.00
 
Overview:
 
We are currently seeking a Credit Control Associate in the Financial Operations group.  The Credit Control Associate will initially report to the Accounting Manager and will be responsible for administrative and operational tasks with respect to Accounts Receivable.  Key responsibilities include processing new customers, maintaining updated customer records, contacting accounts with past due balances, and addressing customer statement and invoice inquiries.  The ideal candidate must have credit control/ general accounting experience with a keen eye for detail, ability to assert company's Compliance Policy, answer high volume of email and communicate tactfully and assertively.

Duties: 

• Process checks and credit cards as needed
• Set up new customers in AX database
• Maintain customer records
• Contact accounts with past due balances
• Address customer inquiries
• Follow up with customers for any exception payments and post accordingly
• Research and resolve unapplied cash in suspense and cash on account at customer level
• Escalate unresolved items to supervisor per pre-determined aging timeline
• May assist in other special projects as required
• Serve as liaison between US & UK business units
• Perform special projects tasks when needed

Skills: 

• Investigative competence to research queries
• Concise and respectful communication skills
• Ability to work independently and as a team collaborator in a fast-paced, high-pressure environment
• Address requests and queries in a timely fashion
• Must be able to work under time constraints
• Excellent verbal and written communication skills
• Ability to interact professionally with all levels of personnel, including business unit Executives
• Must be able to keep the information confidential
• Will be self-motivated and extremely well organized

Experience: 

• Excellent Excel skills, Microsoft Word, Outlook and Internet
• Accounts Payable experience (1-2 years minimum)

What we offer:

• Healthcare, Dental and Vision benefits
• Paid Time Off
• Clothing Allowance and Employer Discount
• 401k Pension Scheme
• Commuter Benefit