Sr Manager, Human Resources

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach, Kate Spade New York, and Stuart Weitzman. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

Purpose of Role

The Senior Human Resources Manager serves as a business partner to a 3 shift/7 days a week operations in the areas of diversity, employee relations, training and development, staffing, performance management, organization development and design, benefits, compensation, communication, and legal issues and as the direct Leader for the Human Resources Staff. The Sr. Manager acts as a business partner to the management staff in the Fulfillment and Logistics Center and develops, interprets and communicates Human Resources policies and procedures to all associates. First year of this role will be dedicated to starting up this new Las Vegas facility involving heavy change management and communications.

The Senior Manager will report to the Vice President, Human Resources, Global Operations and will manage two direct reports.

The successful individual will leverage their proficiency in Human Resources to focus on…

Organizational Design

• Provide organizational design support and guidance to business partners
• Develop succession plans and career paths for key positions and high potential employees
• Assess organizational strengths and weaknesses and develop appropriate action plans to address

Recruitment

• Network within the industry; conduct exploratory interviews to develop candidate pipeline; drive and maintain key staffing vendor relationships
   

Employee Relations

• Partner with management to resolve employee relation issues
• Provide coaching and counseling to management and staff
• Collaborate with Legal Counsel, Employee Relations on sensitive issues
• Maintain positive employee relations environment through Tapestry’s Open Door Policy
   

Performance Management

• Provide training and counseling on the annual performance management process, development planning process and ongoing performance feedback.
• Manage the execution of the Performance Management process and compilation of salary data in conjunction with corporate Compensation team.
   

Client Support

• Actively pursue knowledge of clients business practices, policies, organization structure, roles and responsibilities to better understand the business
• Work closely with Business Unit Leaders to ensure HR requirements are identified, met and aligned to business objectives
• Build relationships with staff of client groups at all levels built on respect and trust
• Be available and responsive to provide customer service in a timely and efficient manner
   

Training and Development

• Assess training needs of business areas providing consulting and coaching services to optimize individual and team performance
• Partner with Global People and Organizational Development (GPOD)
• Develop relationships with local vendors
   

Special Projects

• Participate in and/or manage special projects as required
• Participate in cross-functional HR projects         

 
The accomplished individual will possess…
 

• Demonstrate effective, frequent, independent judgment on complex situations
• Able to communicate with all levels of the organization. Has ability to clearly express ideas and concepts both verbally and in writing to effectively handle sensitive issues and facilitate critical interactions.
• Bachelor’s and Master’s Degree preferred (Human Resources, Business Administration or related field)
• SPHR/PHR certification preferred
• Minimum 7 plus years Human Resources Partner/Generalist experience; 3-5yrs. supervisory experience
• Exposure to a manufacturing or fulfillment/distribution operations preferred
• Bilingual English/Spanish a plus.
• Strong Project Management experience preferred
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
   

Our Competencies for All Employees

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
• Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. #LI-JW1 Visit Tapestry, Inc. at http://www.tapestry.com/